Refund policy

At Qartmatt, we strive to ensure customer satisfaction with every purchase. If you’re not entirely satisfied with a product, you may be eligible for a refund under specific conditions.

To qualify, please request a refund within 14 days of receiving the item. The product must be in its original condition, unused, and in its original packaging.

Refunds will be processed to your original payment method once the item has been received and inspected. In the case of defective or damaged items, we offer a full refund or replacement.

Please note that some items, such as personalized products or final sale items, may not qualify for refunds. For more information, reach out to our customer support team

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