Return policy

We want you to love what you buy, and if you’re not fully satisfied, Qartmatt makes returning items easy and straightforward. You can return eligible items within 14 days of purchase. Items should be in their original packaging, unused, and with all tags attached. To initiate a return, fill out the return request form on our website, and our team will guide you through the process. Once your return is approved and received, we’ll process your refund or issue a store credit as per your preference. Please note that return shipping fees may apply, and certain items, such as intimates or personalized goods, are not eligible for return. If you have questions, please consult our Returns FAQ or contact customer support.

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